Director of Insurance
Consumer Federation of America
Douglas Heller is the Director of Insurance for Consumer Federation of America and provides insurance public policy and regulatory consulting services to other nonprofit consumer protection organizations and in insurance-related litigation. During 25 years of work on public policy and regulatory matters related to insurance, Heller has led regulatory challenges to insurance company rates and practices, represented consumer interests at insurance rulemaking and legislative hearings, served as an expert witness and consulting expert in civil litigation, authored several reports on insurance regulation and pricing in the United States, and, for nine years, served as the Executive Director of the national consumer advocacy organization, Consumer Watchdog. In addition to conducting research for and providing expertise to consumer rights organizations, Heller serves as a member of the U.S. Department of Treasury’s Federal Advisory Committee on Insurance (FACI), as an appointed board member of the California Automobile Assigned Risk Plan (CAARP) Advisory Committee, and as a member of the Executive Committee of the Coalition Against Insurance Fraud.
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